Mediation - Overview

Mediation is an approach where one or two external mediators help two or more people experiencing a dispute to clarify issues, explore options and find ways to agree a resolution that everyone is happy to abide by. The mediators are non-judgemental and the information remains confidential.

Depending on the circumstances, mediation can be quite structured and focused on one issue which has been causing a dispute e.g. sharing resources or house boundaries.  In other situations it may require a more developmental, facilitative approach so everyone involved develops an understanding that can be applied more long-term e.g. access to children after a divorce; conflict between teenagers and carers/parents; adjusting to children and relatives going into care etc.

How it may help
Mediation is used to help two or more people resolve an outstanding dispute or conflict. The mediators encourage the parties involved to explore the issues in a safe, respectful, confidential environment. By exploring the issues with a third party who can help clarify confusing messages or misinterpretations, there should be a better chance of finding a solution that suits everyone. Often we can find it difficult to see the other person’s point of view or to imagine how they might be feeling because we are so emotionally involved ourselves within a given situation.

Contraindications
Some situations benefit more from mediation than others. To check suitability, please call 01228 409093 for advice.

A typical session

The length and frequency of sessions in mediation varies depending on the complexity of the situation being explored. The general model is that the mediators will ensure everyone is happy to have mediation; each person or party will be seen on a 1 to 1 basis with a mediator(s); and then will come together at an agreed time to try and resolve misunderstandings and come to some agreed compromise or resolution. The 1 to 1 mediation session usually lasts about 1.5 hours each and is completely confidential. The joint session length can vary from 1.5 to 3 hrs. as agreed by everyone and depending on the complexity. Further sessions may be required if the agreement has not been finalised at the first joint session.

Cost / Number of sessions

The number of sessions required depends on the issue. A simple process may require only three meetings as detailed above. Something more complex may require further meetings. Each of the above sessions may be supported by one or two mediators following initial discussions about the situation.